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VCF 5.2 Node addition from SDDC was failing with the error 504 Gateway Timeout"

  • viquarmca
  • Dec 19, 2024
  • 1 min read

During one of my recent deployment i have face this issue node addition Here's a suggested outline for your blog on resolving the "504 Gateway Timeout" error during node addition from SDDC Manager


While Add a new node to VCF on VxRail During Node Discovering on SDDC GUI the Node Addition will fail with Error " "Failed to load Host cluster details. Http failure response for




Affected Environment VCF 5.2 & 5.2.1 


Workaround : 

  1. Take a snapshot of SDDC Manager VM 

  2. Fetch the Cluster id Go to SDDC GUI → Developer Center → API Explore → Cluster → GET → /v1/clusters 

  3. Fetch the hostname , IPAddress , Username , Password and fill it in the below format . 


    Example:


    {

    "clusterExpansionSpec": {

    "hostSpecs": [

    {

    "ipAddress": "xx.xx.xx.xx",

    "hostName" : "xxxxxxxxxxx",

    "username" : "root",

    "password" : "xxxxxxxx"

    },

    {

    "ipAddress": "xxxxxxxx",

    "hostName" : "xxxxxxxxxxx",

    "username" : "root",

    "password" : "xxxxxxxxxxx"

    }

    ],

    "interRackExpansion":false

    }

    }



  4. Go to SDDC GUI → Developer Center → API Explore → Cluster → PATCH /v1/clusters/{id} → Click Execute 

Under Id : fill the cluster id which we got from step 2 

Under Body : fill the format from step 3 .

  1. This will start the task on SDDC UI and the output you will see it as IN Progress

  2. After 15 - 20mins this Task will completed , and verify the post check validation .




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2 Comments


Youssef Ellamai
Youssef Ellamai
Dec 20, 2024

Hi Viquarmca,


I think this is due to a miss configuration between SDDC Manager and vCenter Appliance.

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viquarmca
Dec 26, 2024
Replying to

Hi Youssef,

this issue is due to time out for not able to discover the node , basically sometime the GUI will take the node and some time it times out .

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