top of page
  • viquarmca

(VCF) vROPS 8.1.1 to 8.2 upgrade failed to create the snapshot error code LCMCOMMON80006 on vRSLCM

Updated: Jul 20, 2022


  • From the Life Cycle Manager it failed with error code LCMCOMMON80006

  • The vRLSCM -> request I see it failed with invalid creds for VC. It unable to login to VC to take the snapshot of the vRSLCM VM .

  • As we started the upgrade of vRSLCM from SDDC Manager gui , we see below error point us to look at the /var/log/vmware/vcf/lcm/lcm.log and it failed to create the snapshot.


  • ssh to sddc manager to check the /var/log/vmware/vcf/lcm/lcm.log

ERROR [vcf_lcm,d144d1daf249b415,46c2,upgradeId=140bfe74-ed98-4ffb-bb19-f91b884b07ea,resourceType=VROPS,resourceId=c91b491e-ac57-417e-937e-494efdba8734:vrops,bundleElementId=e736c60e-071e-4042-9a51-dbb55e56eb0

a] [c.v.e.s.l.p.i.v.VrealizeUpgradeRunner,ThreadPoolTaskExecutor-6] Failed execution vRealize Upgrade stage: VREALIZE_UPGRADE_CREATE_SNAPSHOT

com.vmware.evo.sddc.lcm.model.error.LcmException: Failed to create snapshot for product vrops from environment VCF with error [{"messageId":"LCMCOMMON80006","message":"Invalid credentials provided in Product while logging to VC.",

"eventId":"8479b6bb-e766-4dd6-adfb-d8fe350333a0","retry":true,"exceptionMessage":"Cannot complete login due to an incorrect user name or password.","exceptionStackTrace":"(vim.fault.InvalidLogin) {\n faultCause = null,\n faultMessage

= null\n}\n\tat java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)\n\tat java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)\n\tat java.base/jdk.internal.reflect

.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)\n\tat java.base/java.lang.reflect.Constructor.newInstance(Unknown Source)\n\tat java.base/java.lang.Class.newInstance(Unknown Source)\n\tat com.vmware.vim.vmomi.core.types.im

pl.ComplexTypeImpl.newInstance(ComplexTypeImpl.java:174)\n\tat com.vmware.vim.vmomi.core.types.impl.DefaultDataObjectFactory.newDataObject(DefaultDataObjectFactory.java:25)\n\tat com.vmware.vim.vmomi.core.soap.impl.unmarshaller.ComplexSt

ackContext.<init>(ComplexStackContext.java:30)\n\tat


  • sddc manager create a user "svc-vrslcm@vsphere.local" on vCenter ,so tried to login to the vCenter with same user with the customer password but it failed to login .

  • vRSLCM lockers will have the same user svc-vrslcm@vsphere.local upon viewing the password it different. tried to login with the locker password it was able to login to the vCenter.



Fix :

  • Logged into vCenter as adminsitrator@vsphere.local and changed the password for svc-vrslcm@vsphere.local as per the vrslcm->locker password.

  • After that run the upgrade again from sddc manager API was able to login to vCenter and take the snapshot and upgrade got completed .



34 views0 comments

Recent Posts

See All

VCF 5.1.1 Release with VMware Private AI Foundation NVIDIA

March 26th 2024 marks an exciting milestone for VMware as it unveils the VMware Cloud Foundation 5.1.1 release, introducing groundbreaking support for VMware Private AI Foundation in collaboration wit

VCF 4.5 Precheck Is Failing On NSX-T Audit

In this blog, we'll delve into resolving VCF 4.5 precheck failures specifically related to NSX-T audit, providing you with actionable insights to overcome these hurdles. Precheck Failure Error : Healt

Comments


bottom of page